★ Key Takeaways
To Be Assertive Without Coming Across as Hostile, Use "I" Statements. Make It a Habit to Say Things Like "I Think. .. " or "I Feel. .. . " Never Use Aggressive Language or Phrases Like "You Never. .. " or "You Always. .. . " These Statements Trigger Other People, Leaving Them Frustrated, and They Shut Down Conversation.
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To Be Assertive Without Coming Across as Hostile, Use "I" Statements. Make It a Habit to Say Things Like "I Think. .. " or "I Feel. .. . " Never Use Aggressive Language or Phrases Like "You Never. .. " or "You Always. .. . " These Statements Trigger Other People, Leaving Them Frustrated, and They Shut Down Conversation.
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