An e-commerce website operates through a series of interconnected processes. Here's a simplified overview:
- Customer Interaction: Users browse your website, select items, and add them to their cart.
- Checkout Process: Customers proceed to checkout, providing shipping and payment details.
- Order Processing: Once payment is confirmed, the order is sent to your fulfillment team for processing.
- Shipping and Delivery: Products are shipped to the customer, and tracking information is provided.
- Post-Sale Support: Offer customer support for returns, exchanges, or inquiries about the purchase.
