To begin, confirm that your base station has established a successful connection to your Wi-Fi network. It’s crucial to be aware that Owlet products are compatible with dual-band routers, specifically operating on both the 2.4GHz and 5.0GHz bands.
- During setup, both your Owlet device and your phone or tablet need to be connected to the 2.4GHz band.
- For optimal performance, set up your Owlet device within 10 feet of your router.
- After the setup process, you can move your phone or tablet back to the 5GHz band.